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October 2021 Release Notes: New Features and Improvements
October 2021 Release Notes: New Features and Improvements

Stay up-to-date on what’s new in our monthly round-up of new features and product improvements

Updated over a week ago

Channel Manager: Agoda Store Reservation Sell Rate

  • You can now store the sell amount from Agoda in your Channel Manager (as opposed to the net amount, excluding commission) and ensure your guests get charged the correct amount from your PMS.

  • This enhancement provides a toggle “Use Reservation Sell Amount” on the channel membership which enables you to choose to store either sell amounts or net amounts.

Channel Manager: Booking.com Store Taxes and Breakdown

  • For some regions (i.e. Malaysia) Booking.com only supplies the amount before tax. Now you will be able to see the total tax supplied on the room stay and also the breakdown of those taxes (i.e. city tax) available to PMS partners that consume these fields in your Channel Manager.

Channel Manager: Store Guest Phone Number for Trip.com

  • Previously channel manager did not store the guest's phone number supplied with Trip.com reservations. This was problematic for properties who need to contact the guest and Trip.com received strong demand for this feature.

  • This new enhancement means your channel manager now stores the phone number and you can contact your guests directly (via phone) for any reservations received via Trip.com.

Channel Manager: Trip.com - Support Min/Max Stay Through

  • Previously The Chanel Manager capability was to send Length of Stay (LOS) restrictions to Trip.com as ‘on arrival’.

  • This latest enhancement allows properties to choose if Length of Stay restrictions should be sent to Trip.com as ‘on arrival’ or ‘through’.

Demand Plus: TripAdvisor Integration

  • Demand Plus is now connected to Tripadvisor, one of the highest performing metasearch channels globally.

  • As a Demand Plus customer, we’ve done the work to increase your reach and visibility even further through Tripadvisor. This new integration will enable you to attract high-value bookings without any hassle.

  • Your rooms and rates will automatically display on Tripadvisor under your hotel name over the coming weeks

Booking Engine: Cookie Banner Updates

  • The check boxes have been moved to the category level to increase the visibility of the "customize cookies" modal.

  • The marketing cookies have also been separated and "Do not sell my personal information" category which was a CCPA regulation requirement for California residents has been added.

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