To request change of ownership for your property, log in > click on your property name > select Billing > Accounts > click Manage account.
If you have recently sold your property or will not be directly managing your account, the Change of Ownership option gives you the ability to transfer your account to a new owner, without the need to cancel.
You can request a transfer of your SiteMinder account and chosen data to the new owner with our Change of Ownership option. No need to cancel your account.
How to request change of ownership
Requests for change of ownership can only be made by the Primary billing user. To manage your billing users, click your property’s name > select Billing > click the Billing users tab.
To request a change of ownership for your SiteMinder account, follow these steps:
Log in and click on your property name in the top right hand corner > then select Billing from the drop down list. You will be taken to the self-service Billing portal.
In the Billing portal, go to Accounts.
Under your SiteMinder subscription account, click the Manage account button.
The account request form will open. Click Continue and select Change of Ownership.
Fill out the required fields in the form.
Submit the request. Once submitted our team will contact you as soon as possible to confirm your details and gather any additional information before finalising the process.