How do I search and view the reservation details in GDS by SiteMinder?
If you have a Booking Confirmation number:
• Log in to GDS by SiteMinder
• Go to Manage , select Reservations then select Search Reservations
• In the Search Type drop down box, select Confirmation Number and enter the booking confirmation number into the Confirmation Number field then click Search
• The Reservation Information will appear on the next screen where you will see details of the reservation
Note: Credit card details for a reservation can be found in The Channel Manager.
Are credit card details in a reservation visible in GDS by SiteMinder?
No, credit card details are masked in GDS by SiteMinder however you can see credit card details in the Channel Manager.
Can a property have two GDS chain codes?
No, a hotel cannot be represented twice in the Global Distribution System under two different chain codes.