💡 Important to know:
Each person requiring platform access must have their own user account.
Sharing accounts and login details creates security risks for your properties and guests.
This is in accordance with the Payment Card Industry Data Security Standard (PCI DSS).
Multi-Property takes the effort out of managing your users across your property portfolio. You can edit, delete users, and set their permissions. Users can be assigned to multiple properties to keep user configurations in sync.
Create a user
Go to Multi-Property's Properties page, then select the Users tab
Click on the (...) button and select New user
Enter the user's email address
If the user doesn't exist, you will be asked to enter their information and create an account
Once you confirm the creation of the account, an activation email is sent to the user's email address to complete their setup
If the user already exists, you can click on Manage user to view the user and perform other actions
Assign properties to a user
Go to Multi-Property's Properties page, then select the Users tab
Click on a user from the list, then click the (...) button, then select Assign properties to assign properties to the user
Go to the next page to configure the user's permissions for those properties. These permissions will be set across all selected properties
Edit or delete a user
Go to Multi-Property's Properties page, then select the Users tab
Click on a user from the list to open it
On this page, click the Config tab. From this tab, you can either:
Edit the user by clicking the Edit button
Delete the user by clicking the (...) button > Delete user. (Deleted users cannot be recovered.)
Manage user permissions
Go to Multi-Property's Properties page, then select the Users tab
Click on a user from the list to open it
On this page, click the Properties tab
From this tab, find any property and click on its (...) button > Manage property permissions
You can then add or remove a user's permissions for this property