Frequently asked questions about Guest Engagement.
11 articles
How can I change the text of the Order Confirmation email?
How to send guests to an external booking platform from an offer
When a guest orders something, who will be emailed about it?
How can I send multiple emails to one address for several reservations?
If a guest speaks a language that isn't active, which language will they see?
How can I tell if a guest has unsubscribed from receiving our emails?
How does Guest Engagement know which language to show to a guest?
How can I prevent a guest from receiving Guest Engagement emails for just one stay?
Why did I suddenly receive several Guest Engagement emails?
Does Guest Engagement receive Booking.com emails? Can we reach those guests?
How do I activate a new language in Guest Engagement?