Skip to main content
All CollectionsGuest EngagementEmails
Notes on sending test emails
Notes on sending test emails

Learn how to send a test email and be aware of certain limitations when sending test emails.

Updated over a week ago

💡 Important to know

  • To set up a scheduled email, go to Emails > Scheduled emails.

  • To send a test email, when editing the email, click the Send test email button.


Send a test email

When setting up a scheduled email, it is a good idea to send a test email(s).

To send a test email, when editing an email in Emails > Scheduled emails, click the Send test email button.

Limitations to the Send test email feature

When setting up a scheduled email, it is a good idea to send a test email(s). To send a test email, when editing the email, click the Send test email button.

However, note that there are some limitations to sending test emails:

Insert content feature does not work in test emails

A test email will not include any data you have added via the Insert content feature.

For example, if you have used the Insert content feature to add data for the guest’s first name, the test email will show the tag only, with no data — ::subscriber.first_name::

This is expected behaviour for a test email; rest assured data will be inserted when it is sent to a guest.

The unsubscribe URL will not appear in test emails

If you have included an unsubscribe URL, it will not appear in a test email. This is expected behaviour for a test email; rest assured the unsubscribe URL will be included when it is sent to a guest.

Refer to this article to learn how to add an unsubscribe link in your email(s).

Did this answer your question?