Set up default your booking engine language
You can select the default language to use for the customer facing booking engine to reach your target audience based on their language.
To set up your default booking engine language:
Click the Setup tab
Select the Property tile
Select the Languages tab
Under Default booking engine Language, select a language from the drop-down menu
Click Save to display your selected language on the booking engine
Note: The following eight languages are available only to the customers using the Modern (Responsive) version of the booking engine. See heading 'Switch to Modern (Responsive) booking engine' within: Manage display preferences in your booking engine
Chinese Traditional
Korean
Swedish
Danish
Finnish
Norwegian
Catalan
Greek
Set up your default extranet language
To set up your default booking engine's extranet language:
Select the Property tile
Select the Languages tab
Under Default extranet Language, select a language from the drop-down menu
Click Save to display your selected language on the booking engine extranet
Set up additional languages
Complete the following steps to enable translation for generic items such as the buttons, calendar navigation, and property features in your booking engine.
Note: You must set the default booking engine language before continuing.
To set up additional languages:
Click on the Settings tab
Select the Property tile
Click on the Languages tab
Check the boxes for the languages you want to enable
Click Save
Guests will now be able to select from a list of languages in the upper-right of the booking page. You can now add translations for specific items such as your property description, room descriptions, terms and conditions.
Translate property details to another language
To provide a more user-friendly booking experience for your international guests, you can add your own custom translations for your property description, room descriptions, policies etc.
Note: Ensure you have set your default language, and set up additional languages before continuing.
To add custom translations:
Click the Setup tab
Click the Property tile
Navigate to any of the tabs below:
Properties > General
Properties > Policies
Rooms & Rates > General tab
Extras > General tab
Modifications & Cancellations > Cancellations
Click Choose language in the upper right of the window
Enter your translated text and click Save
Repeat steps 3 - 5 for each tab you want to translate
The translated text will appear in your booking engine when guests select their preferred language.
Note: If any boxes are left blank for the selected language, it will display the default language on the customer page.