Benefits of connecting to Booking.com
Booking.com is a leading online travel agency and one of our most popular channels, and with more than 28 million listings worldwide, connecting to it can significantly boost your property’s reservations, revenue, and visibility.
Updates supported by Booking.com
The inventory updates that our platform sends to Booking.com include the following information.
Rates
Rates shown on the Inventory page
Extra adult rate
Single guest discount
Availability
Restrictions (see examples in the ‘Note’ section below)
Minimum stay — also called ‘minimum stay on arrival’, this restriction only applies to the check-in day. For example, if you set this restriction to ‘3’ for 2 June 2023 and a guest wants to book a two-night reservation starting on 1 June 2023, they will be able to make the reservation.
Minimum stay through — this restriction applies to all of the days booked in the reservation. For example, if you set this restriction to ‘3’ for 2 June 2023 and a guest wants to book a two-night reservation starting on 1 June 2023, they will not be able to make the reservation.
Maximum stay — also called ‘maximum stay on arrival’, this restriction only applies to the check-in day.
Maximum stay through — the restriction applies to all of the days booked in the reservation.
Stop sell
CTA (closed to arrival)
CTD (closed to departure)
💡 Note:
Booking.com has a maximum inventory update period of 545 days.
Channels that accept stop sells can also accept your platform’s release period.
Booking.com has two pricing models: a standard pricing model and an occupancy-based pricing (OBP) model. If you wish to change that, please contact our support team.
Our platform sends Booking.com Minimum stay and Maximum stay as ‘through’ instead of ‘on arrival’ by default. If you wish to change that, adjust the 'Use length of stay on arrival' setting within Channel settings; any previously sent length of stay restrictions will need to be managed directly on the Booking.com extranet.
Connect to Booking.com
💡 You need a Booking.com account to connect to it; to create one, go to Booking.com and set up your property.
To connect to Booking.com, you need to:
add the Booking.com channel via our platform, then;
connect our platform to Booking.com via their extranet.
Step 1: add Booking.com to your platform
Follow the instructions in the section titled ‘Connect a channel’ in Connect, edit, or disconnect a channel, then select the channel ‘Booking.com’, and click on ‘Next…’
Step 2: connect Siteminder RDX to Booking.com
Click on Log in to Booking.com, and once the new window has opened, follow the steps below.
Select the property that you want to connect to Booking.com.
Take note of the Hotel ID (also called hotel code or property code).
Confirm the connection to ‘SiteMinder RDX’.
Click on Save.
💡 For further assistance, please contact Booking.com’s support team.
Step 3: follow the Channel Connection Wizard
Enter the Hotel ID you noted during the previous step.
Enter the Reservation Email Address and click on ‘Next…’
If necessary, set up Currency conversion, then click on ‘Next…’
If necessary, set up a Rate multiplier, then click on ‘Next…’
Review the connection and click on Finish.
Step 4: ensure you have rooms and rates created on Booking.com’s extranet
Before you start mapping, check that you have rooms and rates created in Booking.com’s extranet, and that their configurations match those in your property platform.
Step 5: map your rates to Booking.com
Now that Booking.com has been added to the platform and there are rates created in their extranet, you can map your room rates to the channel.
💡 If the banner at the top of the Channels page says ‘Reconnect to Booking.com’, the connection to Booking.com has failed. To retry the connection, click on Learn how to reconnect to Booking.com and follow the guide.
Step 6: check your inventory, confirm the connection, and enable Booking.com
Once the mapping is complete, follow these steps:
Check that your inventory’s information is correct.
Follow the steps in the section titled ‘Edit your channel settings’ in Connect, edit, or disconnect a channel to confirm the connection with Booking.com, then enable it, and start sending updates.