Introduction to property-level room rates
Property-level room rates can be managed in bulk by a multi-property rate plan, and the multi-property rate plan can be linked to both the property-level room type and rate plan associated with the room type.
Create property-level room rates in bulk
You can create property-level room rates in bulk by assigning the properties’ room types to the multi-property rate plan, and once created, the rates can be distributed through your channels and mapped to your integrations*.
*The word ‘integration’ refers to property management systems (PMS), central reservations systems (CRS), and revenue management systems (RMS).
View a property-level room rate’s settings
By default, property-level room rates will inherit their values from the property-level rate plan and room type. However, these defaults can be overridden with different values at the property-level rate plan or room rate if you need to make property-level changes.
Follow these steps to view a property-level room rate:
Step 1: find the property-level room rate
Go to Multi-Property > Distribution > Rate plans.
In the list of multi-property rate plans, click on the rate plan you want to view.
Go to the Properties tab. (Not the Properties page at the left column.) You will see a list of all the properties assigned to this rate plan — these represent the property-level rate plans.
Click on an assigned property to reveal its rooms and rates.
Go to the Rooms and rates tab. You will then see a list of all the room types assigned to this rate plan. When a room type is assigned to a rate plan, it automatically creates a room rate, so the room types in this list represent the property-level room rates.
Click on a room type to view the property-level room rate settings.
Step 2: navigate through the property-level room rate’s tabs
You will find two tabs: Info and Config.
Info — this shows you any missing integration mappings. Clicking on Map now will redirect you to the property’s channel manager to perform the integration mapping.
Config — this contains the Rate details and Pricing. You might see one or more of the following symbols:
Crossed chain
— this indicates that the value is being overridden at the property-level room rate and ignoring the value configured in its rate plan.
Chain
— this means that the value is being inherited from the property-level rate plan.
Up arrow
— this appears when the setting is linked to the field above.
Edit a property-level room rate
Editing a property-level room rate might involve using overrides, but when a property-level room rate field is overridden, any changes made to its rate plan won’t be applied to the overridden fields.
Follow these steps to edit a property-level room rate:
Access the property-level room rate.
In the property-level room rate’s Config tab, click on the Edit button.
In the Rate details section, the setting you want to edit might display the following:
Crossed chain
— click on it to override the value and ignore the inherited value from the property-level rate plan.
Chain
— click on it to remove the override and revert back to the inherited value from the property-level rate plan.
Finish editing and click on Save. You will then be redirected back to the room rate’s Config tab, and you’ll be able to see the property-level room rate with its new changes.
💡 Overrides should be avoided when possible: if used too often, they will reduce the efficiency of Multi-Property’s bulk editing.
Delete a property-level room rate
Multi-Property gives property managers the ability to delete room rates for specific properties.
To delete a property-level room rate, follow these steps:
Access the property-level room rate.
Click on the room rate’s ellipsis button (...) and select Delete rate.
A pop-up window will appear asking you to confirm the deletion. Confirm by clicking on Delete.
⚠️ Note:
Deleted property-level room rates cannot be recovered.
When a room rate is deleted from a property, any related room rates on your mapped channels or integrations won’t be deleted automatically as well; you will need to delete them manually from these external platforms.