Introduction to importing properties’ rate plans
If you have property-level rate plans that are not linked to Multi-Property, you can import them from your properties’ channel managers in minutes.
Technically speaking, importing properties is like assigning properties to a rate plan but in reverse order. The difference between assigning and importing is that:
when you assign properties to a multi-property rate plan, the rate plan doesn’t exist in the selected properties — by assigning, you are creating it across all the selected properties’ channel managers in bulk;
importing properties to a multi-property rate plan links an existing multi-property rate plan with rate plans that have already been created in your properties.
Importing these rate plans lets you control them from Multi-Property and, by importing all your properties’ rate plans, you will:
have a unified view of your rate plans across multiple properties — allowing you to manage your portfolio more efficiently;
be able to perform bulk actions across all your properties’ rate plans — saving you countless hours of manual work.
To import rate plans, you need to have:
similar rate plans created in different properties (for example, ‘Standard non-refundable’);
an equivalent multi-property rate plan already created with the same configuration and purpose (for example, ‘Standard non-refundable’).
➕ For example, if you have created a Multi-Property ‘Breakfast Included’ rate plan, make sure you import a ‘Breakfast included’ property-level rate plan rather than a different one such as a ‘Non-refundable’, ‘Single use’, ‘Long stay’, etc.
Import property-level rate plans to Multi-Property
The Import properties page has a list of properties’ rate plans that meet the conditions below:
they are NOT linked to the selected multi-property rate plan;
they are NOT linked to any multi-property rate plans;
they are NOT Little Hotelier-enabled.
To import your properties’ rate plans, follow these steps:
Go to Multi-Property > Distribution > Rate plans.
Locate a rate plan in the list and click on it.
Click on the ellipsis button (...) and select Import properties.
When searching for property-level rate plans to import, only select the property-level rate plans that are equivalent (in name or settings) to the multi-property rate plan.
Once the property-level rate plans have been selected, click on Next.
You will see a list of properties that have not yet been linked to the selected rate plan — select the necessary properties and click on Import.
Once imported, you will see the property-level rate plans on the multi-property rate plan’s Properties tab.
💡 Note:
You can also import property-level rate plans from a multi-property rate plan’s Info tab by clicking on Import properties.
If you get an error message saying “Property rate plans could not be imported. Please try again later”, something failed during the importing process — possibly due to network issues — and you will need to reattempt importing.