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Set up and manage availability
Set up and manage availability

How to set up and manage availability for your room types and room rates.

Updated this week

Important to know:

  • Room type availability is also known as linked availability, and room rate availability is also known as independent availability.

  • Most channels, as well as SiteMinder’s booking engine, only support room type availability.

  • You should confirm first if any of your channels support room rate availability.

Introduction to room type and room rate availability

You can choose to set up availability at the room type or room rate level. Room type availability is also known as linked availability, and room rate availability is also known as independent availability.

Most channels, as well as SiteMinder’s booking engine, only support room type availability.

Room rate availability is an option if you want to manage a room rate independently of a room type. Changes to the availability of this room rate do not have any effect on the room type's availability in your inventory. You should confirm first if any of your channels support room rate availability.

Here is an example when you might want to manage room rate availability independently:

If you have five rooms, and you have one discounted non-refundable rate, you might want to only sell one non-refundable rate.

Manage availability settings for a room type

To manage availability settings for a room type:

  1. Go to Rooms & rates.

  2. Under the ROOM TYPES tab, select the room rate you want to update.

  3. Select CONFIGURE from the drop-down list.

  4. Select the Availability > Linked to Room Type.

  5. Click Save. You can now manage the room type availability in your inventory grid.

If you multi-map two room rates (with linked availability) to the same room rate on the connected channel, they will still share the total availability from their room type.

Manage availability settings for a room rate

Make sure you manage availability of your room rates carefully to avoid unintentional overbooking.

To manage availability settings for a room rate:

  1. Go to Rooms & rates.

  2. Under the ROOM TYPES tab, select the room rate you want to update.

  3. Select CONFIGURE from the drop-down list.

  4. Select the Availability > Managed Independently.

  5. Click Save. An independent Availability row will now be added to your inventory grid.

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