Customer Support

Learn how to add a new Info card to your property’s Guest directory.

Adding a new card to your Directory

This article focuses on the types of Info cards you can add to your property's Guest directory.

This article presents an overview of the Guest directory, explaining what it is, where it is located, and how it works.

Add instructions on how to reach your property from various landmarks nearby

Adding the services available at your property to the Concierge

This article explains how to set up your property’s QR code, through which your guests will access your digital Guest directory.

Improve the ease-of-use of your directory by ensuring that any phone numbers can be clicked.

Don't just tell the guest the address - show them the way to get there!

Learn about how it works and the capabilities it has

This article covers the various Preset questions and Custom questions that can be added to your property’s Check-in form.

This article explains how you will be notified once the guest submits a Check-in form and how you can view the data the guest submitted.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you