Customer Support

Determine if a guest should  be sent directly to Tripadvisor, or if they should see your custom survey first.

Configuring Feedback module settings

This article explains how to configure your property’s post-stay and during-stay surveys.

This article lists some useful questions you can add to your property’s Post-stay feedback survey.

See your guests' satisfaction level with each part of their stay.

Aggregated results of your post-stay survey

Determining which platform guests are redirected to after giving you a positive stay rating

Exploring the feedback left by your guests from various sources.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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