What is the difference between Disabling a Channel/Rate and applying a Stop Sell in your inventory?
When you disable a rate or the entire channel from the Channel Manager, the flow of information sent to said Rate/Channel is interrupted.
Any values in your Inventory in the Channel Manager (availability, rates, restrictions) will not be sent to the Channel anymore, but the information that already is in the Channel’s extranet will not be deleted/modified.
Applying a Stop Sell in your Inventory will effectively close that particular rate for the selected date and Channel, so the guests will not be able to book it.
If you wish to stop managing a specific Channel/Rate from your Channel Manager, you can proceed to disable it and continue managing it directly on the Channel’s extranet.
Note: This can cause discrepancies with the other channels currently connected to your Channel Manager
To disable a Channel Rate:
Click on CHANNELS
Select the channel you want to edit
Click on Updates Enabled next to the rate you want to edit
Select NO to Continue Updating Channel
Click Save when you're done
To disable a Channel
Click on CHANNELS
Select the channel you want to edit
From the CHANNEL SETTINGS tab, select Disabled
Click Save when you're done
If you wish to remove the channel completely from the channels list, please contact Support so the Team can assist you directly.
If you wish to close a certain rate on a specific channel on a specific date/date range, you can apply a Stop Sell restriction from the Inventory.