💡 Important to know:
Brands and clusters are the categories used to filter your Property list’s search results. They cannot be created from the Properties page, only added or removed from a property.
To edit your property’s address, you need to navigate to a property’s channel manager from the View in channel manager button.
You can also bulk edit your room type configuration and connectivity codes for all properties in your portfolio at once.
Selecting a single property in the Properties list opens its Property details page. This page contains a property’s brand, address, time zone, clusters, and room type information. This article covers how these settings can be managed from the Property details page.
Manage a property’s brand
Go to the Properties page > Properties tab > click on any property to view its details.
From this page, you can view the brand that has been assigned to a property.
Properties cannot have more than one brand assigned to them at any time.
Manage a property’s clusters
Go to the Properties page > Properties tab > click on any property to view its details.
From this page, click on the Clusters tab. This tab is where you can view all the clusters assigned to a property.
Clusters can only be added or removed from this tab.
Edit a property’s room type configurations
Go to the Properties page > Properties tab > click on any property to view its details.
From this page, click on the Room types tab, all the room types that are drawn from the property’s channel manager are listed. For each of these, you can edit the default rate configuration, which sets the values used when creating new rates in bulk for this room type:
Included occupants - the number of guests included in the rate.
Full rate (required) - this price will be used to pre-populate the inventory grid for dates without any price yet.
Extra adult rate - the price you want to charge per night per each extra adult.
Extra child rate - the price you want to charge per night per each extra child.
Single guest discount - use this option to add a discount by amount or percentage for single guest stays.
Editing any of the above values won’t modify current rates belonging to a selected room type or its mapped rates. These settings are only applied to newly created rates after assigning the room type to a rate plan.
Manage a property’s channels
Go to the Properties page > Properties tab > click on any property to view its details.
From here, click the Channels tab. From here, you can manage the channels connected to the selected property.
Enable or disable a channel on a property
On the property details page, click the name of any channel to view its channel details page.
Then, click Edit, then change the distribution status to either enabled or disabled.
Add a channel to a property
On the property details page, click the actions (...) button > Add channel.This will open the property-level platform where you can add a channel.
Remove a channel from a property
On the property details page, click the name of any channel to view its channel details page.
Then, click the actions (...) button > Remove channel.
View a channel’s rates on a property
On the property details page, click the name of any channel to view its channel details page.
Then, click the actions (...) button > See channel rates. This will open the property-level platform where you can view the channel’s rates.
Manage a property’s users
Go to the Properties page > Properties tab > click on any property to view its details.
From this page, click on the Users tab, you can view and edit user permissions to the property. You can also be redirected to the Users page where you can create, delete, or add a user to other properties.
Edit a property’s room type connectivity codes
Before editing connectivity codes:
When a code is changed, it will only apply to any new rates when they are mapped. It will not affect existing mapped rates.
Use your connectivity's* extranet or contact the connectivity provider to verify the codes match their platform, to prevent connection issues.
Go to the Properties page > Properties tab > click on any property to view its details.
From this page, click on the Room types tab, all the room types that are drawn from the property’s channel manager are listed. Each room type is listed along with the codes that map it to the various connectivity systems that are active for the property. Each code can be added, edited, or removed.
*Connectivity refers to the property management system (PMS), central reservations system (CRS), or revenue management system (RMS)