Before mapping to Hotelbeds
To control Hotelbeds' inventory from our platform, first make sure you have connected Hotelbeds and created your rates on both the Hotelbed’s extranet and our platform.
Hotelbeds contracts
Each room rate in Hotelbeds is considered a contract. You will need to ensure you have extended your contract-end dates on Hotelbeds before mapping your room rates. Contracts for each room rate must be valid for a minimum of 750 days from the current date.
Note:
There can be a maximum of two contracts covering the update period.
Usually, the second contract is an extension of the first original contract. (For example, “DOUBLE STANDARD: NRF-BAR(31618)” / “DOUBLE STANDARD: NRF-BAR(34567)”.
If there are two contracts, the room types/names need to be the same in Hotelbeds for both contracts but they must have different contract numbers.
When there are two contracts with the exact name, you will need to map your room rate to multiple room rates.
Mapping nested rooms
Rooms linked to a parent room in Hotelbeds are called ‘nested’ rooms. When mapping nested rooms, it is important to map and enable the Hotelbeds’ parent room first for the room rate you want to map.
Note:
Failure to map and enable the 'parent room' may result in an error that disables the room rate.
Likewise, setting an availability level for the nested room that is higher than the availability of its parent room will result in an error that disables the room rate.
Currency conversion
You can set a currency for each contract (room rate). If the currency you have set on HotelBeds for one or more contracts is not the same as the Base currency you have set in the SiteMinder platform, the updates for the room rate will not sync.
To avoid this, enable Currency conversion to match the currency of the HotelBeds contracts.
Inventory and reservations connection (HSI and BMS)
Hotelbeds allows different connection types with our platform:
Two-way connection — the default connection where the Hotel Supplier Interface (HSI) and Booking Migration System (BMS) are both enabled on Hotelbeds:
HSI refers to the inventory updates that our platform sends to Hotelbeds.
BMS refers to the reservations that Hotelbeds sends to our platform.
One-way connection — for properties that only wish to send inventory updates to Hotelbeds (HSI) or only wish to have reservations delivered to our platform (BMS), but not both.
Liberate bookings
'Liberate' is a Hotelbeds payment option that allows properties to collect payments directly from the guest with commissions collected by Hotelbeds.
Our platform facilitates Liberate bookings by delivering credit card information or informing you if a booking is under Liberate in a particular reservation's Guest remarks.
Manage rate configuration
You will find this option for each room rate mapped to Hotelbeds.
Manage rate configuration allows you to choose whether to send prices from our platform to the channel to the room rate being mapped or not.
If set to Yes — the default option, allows our platform to send Inventory prices for this room rate to Hotelbeds.
If set to No— prevents our platform to send Inventory prices for this room rate to Hotelbeds. This should be set to No whenever the rates are being derived or managed on Hotelbeds. (If you are unsure if rates are managed or derived on Hotelbeds, you will need to contact Hotelbeds directly.)
Map to Hotelbeds
To map a room rate to a channel:
Click the CHANNELS tab. A list of Active channels and Channels awaiting setup is displayed
From Active channels, click on the channel you want to map your room rates. The ROOMS & RATES tab is displayed
Click on the map to <yourchannelname> link in front of the channel manager room rate you want to map to and enter the following information in the pop-up window:
Map to - Select the channel room/rate to map from the dropdown list
To see which rates are still unmapped, please click "Unmapped box" as per the screen below
Enter any required fields (this may be different based on the setup of your connected booking channel)
Select yes to start updating the channel. Specify if you want the channel manager to begin updating rates, availability, restrictions (if applicable), as well as processing reservations upon completion of the connection.
Click Save.